This blog by Sam Parker (author of Smile & Move) encouraging teams to be more positive and service-oriented in their efforts with ALL the people around them (as we do at Patient News with the Fish! Philosophy), will probably resonate with everyone involved with a service-oriented business. Every business that needs customers to like them, use them, refer them, and buy again and again should read this short blog of how “little things” can make a BIG difference.
At Patient News, we’re always reinforcing the importance of “making it easy” for your prospects and clients to choose you. Convenience, comfort, and exceptional service will make or break a business.
Read this story just for fun…http://www.inspireyourpeople.com/blog/shine/