A properly managed reputation means more new patients. Consumers often search online for a local business with recent reviews and an average review rating of at least four stars.

If your dental practice doesn’t fall into a 4-star-plus category, there’s a good chance that you’re losing potential new patients to your competitors. To avoid losing sales, it’s critical that you generate positive reviews continuously while managing the negative ones.

Negative reviews can do serious harm. Positive reviews can positively impact your bottom line.