Wayne Lavery

Wayne Lavery

Chief Executive Officer

Karen Galley

Karen Galley

President

Joanne Bishop

Joanne Bishop

Senior Vice President

Michael Issaev

Michael Issaev

Chief Technology Officer

Erin Neimann

Erin Neimann

Controller

Judy Webster

Judy Webster

Director of Business Development

Jon Petrie

Jon Petrie

Director of Group Business

Grant Gooley

Grant Gooley

Director of Digital Operations

 
Jean Broersma

Jean Broersma

Client Services Manager

Holly Patrick

Holly Patrick

Managing Editor

Virginia Wood

Virginia Wood

Office Manager

 
 
Ashley Walker

Ashley Walker

Production Manager

Tom Bellis

Tom Bellis

Senior Marketing Manager

 

Our Team

Mark Arike

Mark Arike

Digital & Marketing Writer

Rick Beggs

Rick Beggs

Driver

Corey Casey

Corey Casey

Bindery Operator

George Craciun

George Craciun

Development Team Lead

Allison Cox

Allison Cox

Digital Account Manager

Ben Davis

Ben Davis

Dental Marketing Specialist

Andrei Duca

Andrei Duca

Full-Stack Developer

Wanda Factley

Wanda Factley

Graphic Designer

Jennifer Gill

Jennifer Gill

Administration Specialist

Renée Giguère

Renée Giguère

Team Lead/Design

Tracey Gilbert

Tracey Gilbert

Account Success Manager

Karys Harrison

Karys Harrison

Digital Account Manager

Beth Irwin

Beth Irwin

Account Success Manager

Christa Irwin

Christa Irwin

Administration Specialist

Franchette Jardin

Franchette Jardin

Social Media Specialist

Megan Jenkins

Megan Jenkins

Digital Account Manager

Earl Johnson

Earl Johnson

Administration Specialist

Jamie Johnston

Jamie Johnston

Print Operator

Farhan Kamal

Farhan Kamal

Digital Specialist

Yolanda Kerr

Yolanda Kerr

Marketing Writer

Leanne Martin

Leanne Martin

Graphic Designer

Heather Maxwell

Heather Maxwell

Digital Account Manager

Amber McAlpine

Amber McAlpine

Account Success Manager

Carrie McKay

Carrie McKay

Account Success Manager

Grace Mirlin

Grace Mirlin

Project Manager

Michelle Moraal

Michelle Moraal

Dental Marketing Specialist

Jen Mykolyshyn

Jen Mykolyshyn

Website Designer

Andreea Necula

Andreea Necula

QA Analyst

Tara O'Reilly

Tara O'Reilly

Graphic Designer

Sharyn Paul

Sharyn Paul

Marketing Consultant

Lisa Reinwald

Lisa Reinwald

Graphic Designer

Chanthu Sasi

Chanthu Sasi

Website Developer

Terri Sauter

Terri Sauter

Senior Accountant

Heather Schmidt

Heather Schmidt

Graphic Designer

Derek Schmidt

Derek Schmidt

Shipping

Jenny Smith

Jenny Smith

Marketing Consultant

Tammy Smith

Tammy Smith

Administration Specialist

Jessie Stamp

Jessie Stamp

Marketing Consultant

Eli Stamp

Eli Stamp

Bindery Operator

Kelli Walsh

Kelli Walsh

Bindery Operator

 
Jeff Welsh

Jeff Welsh

Print Operator

Brendan White

Brendan White

Floor Supervisor

Marty White

Marty White

Paid Media Specialist

 
Wayne Lavery
Karen Galley

Karen Galley

President


Joanne Bishop

Joanne Bishop

Senior Vice President


Michael Issaev

Michael Issaev

Chief Technology Officer


Erin Neimann

Erin Neimann

Controller


Erin Neimann

Tom Bellis

Senior Marketing Manager


Erin Neimann

Judy Webster

Director of Sales


Jon Petrie

Jon Petrie

Director of Group Business


Grant Gooley

Grant Gooley

Director of Digital Operations


Jean Broersma

Jean Broersma

Client Services Manager


Holly Patrick

Holly Patrick

Managing Editor


Virginia Wood

Virginia Wood

Office Manager


 
Renée Giguère

Renée Giguère

Team Lead – Design


Ashley Walker

Ashley Walker

Production Manager


 

Marketing Consultants

Account Success Managers

Tracey Gilbert

Tracey Gilbert


Connie Rowden

Connie Rowden


Carrie McKay

Carrie McKay


 
Jennifer Gill

Karys Harrison


Allison Cox

Allison Cox


 

Our Team

We help build and strengthen your practice! Co-owners President Karen Galley and CEO Wayne Lavery work with passion and energy and remain as excited and committed to Patient News and dental marketing today as they were when the company was launched in 1993. Every decision and strategic move is made with the positive outcome for our employees and clients.

We are dedicated and determined to continuously improve our impeccable customer service record.

We regularly survey clients and request feedback to track exactly how we’re doing. All clients receive a 100% satisfaction guarantee for excellent service and product quality. We boast an NPS (Net Promoter Score) rank of 86, putting us in the same category as companies like Amazon and Zappos. As compared to 70,000 organizations, we have been awarded Top 100 Employer status four times!

The members of your Account Success Management Team are trained and skilled in dental marketing and strategic planning.

With average tenure at more than 10 years, clients receive real-time expert advice and support from their Account Success Managers, delivered with honesty and integrity. Sr Vice President Joanne Bishop, Director of Group Business Jon Petrie, Director of Digital Marketing Grant Gooley, and Managing Editor Holly Patrick work diligently to provide successful sales and marketing solutions for our clients, delivered with top-notch customer service and resources.

Employee Of The Year

As an extension the Fish! Philosophy, we have many recognition awards ... including our coveted Employee Of The Year (EOY) Award. Each month during our fiscal year, an individual is nominated by their peers and selected for our Employee Of The Month recognition, and once a year, one of these individuals wins EOY! Years ago, the EOY received a Fish!-Philosophy-style trip to Nassau for deep-sea fishing!

Since then, we have sent people around the world including Paris, London, Manhattan, and Spain, to cruises and hot spots like Jamaica, Costa Rica, Vegas, South Beach, Cuba, Mexico, and the Dominican Republic ... all destinations have been exciting ... and the prize well-deserved and much sought after.

Image

Marketing Consultants Jessie Stamp and Jenny Smith with Wayne & Karen


Image
Senior Account Success Manager Tracey Gilbert with Wayne & Karen

Image
Design Team Lead Renée Giguère with Karen & Wayne

Dogs At Work Group (D.A.W.G.)

Image

That’s “DAWG” to us! We’ve been a dog-friendly workplace since 1996. Having our four-legged friends onsite is a true benefit for owners. Staff are encouraged to bring their furry family members to Patient News where dogs relax by their owner’s desks or enjoy a little fresh air in our outdoor dog run.

These pets give their love indiscriminately (although treats help) and they definitely improve morale. You’ll see those furry faces in many of our Facebook and Twitter posts!

Image
Charlie with Marketing Consultant Jessie Stamp

Image
Storm with Production Manager Ashley Walker

Image
Roo with Senior Account Success Manager Carrie McKay