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Defining͏͏ Neighborhood Newsletter Marketing

While direct͏͏ mail͏͏ marketing͏͏ for͏͏ dentists͏͏ involves͏͏ sending͏͏ physical͏͏ marketing͏͏ materials,͏͏ such͏͏ as͏͏ postcards,͏͏ flyers,͏͏ or͏͏ newsletters,͏͏ directly͏͏ to͏͏ the͏͏ homes͏͏ of͏͏ potential͏͏ or existing patients, neighborhood newsletters target a practice’s ideal new patients, promote͏ their͏͏ unique advantages,͏͏ special͏͏ offers,͏͏ and services, building awareness and trust with prospective patients while increasing͏͏ the͏͏ likelihood͏͏ that these prospects will choose the dental team for their oral healthcare needs.


Why͏͏ Is͏͏ Direct͏͏ Mail͏͏ Important͏͏ For͏͏ Dentists?

  • Highly͏͏ Targeted:͏͏ It allows you to reach and engage your ideal patients.
  • Measurable:͏͏ It allows you to track the͏͏ success͏͏ of͏͏ your͏͏ campaigns͏͏ through͏͏ response͏͏ rates͏͏ and͏͏ ROI.
  • Cost-Effective:͏͏ It enables you to manage your marketing costs͏͏ effectively͏͏ by͏͏ scaling͏͏ your͏͏ mailing͏͏ campaigns͏͏ according͏͏ to͏͏ your budget͏͏.


Neighborhood͏͏ newsletters͏͏ offer͏͏ several͏͏ benefits͏͏ –͏͏ particularly͏͏ for͏͏ dental͏͏ practices͏͏ that͏͏ want͏͏ to͏͏ reach 100% of their targeted audience.͏͏ Printed͏͏ materials͏͏ also receive͏͏ more͏͏ focused͏͏ attention͏͏ as͏͏ studies show that people͏͏ spend͏͏ more͏͏ time͏͏ reading͏͏ physical͏͏ mail͏͏ compared͏͏ to͏͏ email,͏͏ which͏͏ is͏͏ often͏͏ skimmed͏͏ or͏͏ ignored.͏͏ 


Key͏͏ Strategies͏͏ for͏͏ Successful͏͏ Direct͏͏ Mail͏͏ Neighborhood͏͏ Newsletters͏͏ 

Segment͏͏ Your͏͏ Audience

Neighborhood newsletters allow dental practices to effectively͏͏ segment͏͏ their mailing͏͏ list͏͏ to͏͏ ensure͏͏ that͏͏ marketing materials reach their preferred new patient groups.͏͏ Practices are able to curate communications based͏͏ on͏͏ patient͏͏ incomes, socioeconomic demographics, preferred dental services,͏͏ anticipated͏͏ dental͏͏ needs͏͏, and more to͏͏ increase͏͏ engagement͏͏ and͏͏ response͏͏ rates.


Personalize͏͏ Your͏͏ Message

Personalization͏͏ can͏͏ significantly͏͏ boost͏͏ the͏͏ impact͏͏ of͏͏ direct mail neighborhood newsletters.͏͏ By addressing͏͏ patients͏͏ by͏͏ name,͏͏ using͏͏ patient-centric͏͏ verbiage,͏͏ customizing͏͏ content͏͏ that͏͏ highlights your unique value propositions, focus on providing excellent care, the comprehensive services you provide, and more, you build trust, recognition, and brand authority, increasing your likelihood of being the dental team prospective patients choose when a dental need arises.


Focus͏͏ on͏͏ Content͏͏ Quality

It’s important to provide high-quality,͏͏ educational, informative͏͏ content͏͏ that͏͏ adds͏͏ value͏͏ to͏͏ your͏͏ prospective patients'͏͏ lives.͏͏ Including dental͏͏ health͏͏ tips,͏͏ highlighting your preventive, restorative, cosmetic, and periodontal services, as well as technology͏͏ advancements͏, helps positions͏͏ your͏͏ practice͏͏ as͏͏ a͏͏ trusted͏͏ dental authority in your community.


Track͏͏ and͏͏ Adapt

Implement͏͏ tracking͏͏ mechanisms͏͏ such͏͏ as͏͏ unique͏͏ or͏͏ phone͏͏ numbers͏͏ and QR codes to͏͏ measure͏͏ engagement͏͏ and͏͏ effectiveness.͏͏ Analyzing͏͏ these͏͏ metrics͏͏ will͏͏ allow͏͏ you͏͏ to͏͏ refine͏͏ your͏͏ strategy͏͏ over͏͏ time,͏͏ ensuring͏͏ your͏͏ newsletters͏͏ resonate͏͏ with͏͏ your͏͏ audience͏͏ and͏͏ achieve͏͏ desired͏͏ outcomes. 

With Practice ZEBRA dental marketing software, Patient NEWS allows dental practices to understand how their neighborhood newsletter marketing campaign efforts are progressing, the number of leads created, attributed new patients, production to date, actual and projected ROI, projected first-year production numbers, and more. 


Leveraging Dental Patient Buying Behavior 

The strategic use of behavior-driven data to inform newsletter content is not just about creating more appealing marketing materials; it's about making smarter, more informed marketing decisions that yield better results. Here are critical high-value patient details to consider to elevate your direct mail marketing campaign: 


  • Reach Head-of-House Decision-Makers: In order to make wise decisions for their families, women, who are the main decision-makers in the home regarding healthcare services, want high-quality information that helps them take better care of their loved ones. Newsletters should target these decision-makers with beautiful imagery, informative content, and a delicious, oral health-benefiting recipe that extends the life of the newsletter.


  • Address All Generations: Every generation looks forward to reading direct mail and feels like it’s more trustworthy than digital marketing communications. Each generation also appreciates the tangibility and personalized nature of physical mail, which cuts through the noise of our digital-heavy world.


  • Identify Your Best Patients & Target More Patients Like Them: It’s important to first identify your best patients by age, income, lifestyle, location, and buying behaviors/preferences. Once you have this information, you can then use neighborhood newsletters to target more patients like them.


Enhancing͏͏ Patient͏͏ Engagement:͏͏ Crafting͏͏ Must-Read͏͏ Newsletters

It͏͏ can͏͏ be͏͏ incredibly difficult͏͏ to͏͏ develop͏͏ engaging͏͏ and relevant monthly͏͏ direct͏͏ mail͏͏ newsletter͏͏s for͏͏ your͏͏ dental͏͏ office while managing the day-to-day tasks of practice ownership.͏͏ 


Patient͏͏ NEWS is a dental marketing͏͏ team͏͏ with over 30 years of experience͏͏ in͏͏ the͏͏ dental industry that has helped solo dental practices, groups, and DSOs connect with their ideal prospective patients, engage them with beautiful imagery and relevant educational content, ultimately building trust, elevating brand reputation, and helping teams stand out from their competitors with direct mail neighborhood newsletters.


Here are a few ways we create content that resonates with healthcare decision-makers, who are most often women heads of households who want to make good decisions for their families:


Promote͏͏ Elective͏͏ Services

Utilize͏͏ your͏͏ newsletter͏͏ to͏͏ educate͏͏ prospective patients͏͏ about͏͏ dental͏͏ services͏͏ that͏͏ could͏͏ greatly͏͏ benefit͏͏ their oral and overall health. Discuss the benefits of these services and consider adding before-and-after͏͏ photos of͏͏ services like͏͏ veneers,͏͏ teeth͏͏ whitening,͏͏ or͏͏ Invisalign®.͏͏ 


Provide͏͏ Oral͏͏ Health͏͏ Tips

Including͏͏ educational insights on͏͏ how͏͏ to͏͏ protect,͏͏ strengthen,͏͏ and/͏͏ or͏͏ maintain͏͏ oral͏͏ well-being͏͏ shows prospective patients you care and encourages them to consider your team for their dental needs. Topics͏͏ could͏͏ cover͏͏ the importance of brushing and flossing, nutritional tips for maintaining oral health, the impact of poor oral health on systemic well-being, laying a great foundation for children’s oral health, and more.

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Designing͏͏ Beautiful Neighborhood Newsletters͏͏ to͏͏ Attract͏͏ Your Ideal͏͏ Patients

Patient͏͏ NEWS help͏͏s dental teams customize newsletters with standout content͏͏ and͏͏ design that resonates, engages, and converts prospective patients.


Visual͏͏ Appeal͏͏ and͏͏ Clarity

Your dental newsletter͏͏ should have a͏͏ clean,͏͏ minimalistic, and eye-catching design that͏͏ aligns͏͏ with͏͏ your office’s branding.͏͏ Appealing͏͏ images,͏͏ consistent͏͏ fonts,͏͏ and͏͏ a͏͏ soothing͏͏ color͏͏ scheme͏͏ to͏͏ enhance͏͏ readability are important, as these inclusions not͏͏ only͏͏ attracts prospective͏͏ patients͏͏ but͏͏ also͏͏ emphasize a dental team’s professionalism͏͏ and͏͏ attention͏͏ to͏͏ detail.


Why͏͏ Design͏͏ Matters

Good͏͏ design͏͏ can͏͏ significantly͏͏ impact͏͏ how͏͏ prospective͏͏ patients͏͏ perceive͏͏ your͏͏ dental͏͏ practice.͏͏ A͏͏ well-designed͏͏ newsletter͏͏ shows that͏͏ you͏͏ value͏͏ reputability͏͏ and͏͏ are͏͏ committed͏͏ to͏͏ providing͏͏ a͏͏ positive͏͏ experience,͏͏ mirroring͏͏ the͏͏ quality͏͏ of͏͏ care͏͏ patients͏͏ can͏͏ expect͏͏ to͏͏ receive from your team.͏͏ This͏͏ enhances͏͏ trust͏͏ and͏͏ increases͏͏ the͏͏ likelihood͏͏ that͏͏ a͏͏ prospective͏͏ patient͏͏ will͏͏ choose͏͏ your͏͏ practice͏͏ for their oral health needs.


Monthly Newsletters Attract More Ideal New Patients

When your team wants to stand out from the dental practice down the street, incorporating a monthly neighborhood newsletter strategy is proven to be highly effective. Because many practices have shifted towards online marketing strategies, neighborhood newsletters provide dental teams with a keen advantage to reach 100% of their ideal target patients with informative, beautifully designed, memorable large-format newsletters that stand out in mailboxes and are proven to convert.


By sending monthly direct mail newsletters that remind prospective patients about your practice, the importance of great oral health and its impact on overall health, how dental services can boost their confidence personally and professionally, and more, you build brand authority and recognition and increase the likelihood that they will choose you as their dental healthcare provider. 


Cost-Effective Marketing Solutions

Direct mail newsletter marketing helps dentists effectively and consistently reach their ideal prospective patients while also helping them:


  • Reach 100% Of Targeted Demographics: The only way to reach 100% of new, high-value patients and build practice awareness is through direct mail. Direct mail has a 90% open rate, offering a better return on investment compared to digital marketing strategies with much lower engagement rates.


  • Secure More Success Than Postcards: Newsletters are proven to outperform postcards by 70%. This translates into more effective campaigns that optimize marketing budget and boost production levels.


  • Generate ROI For Years To Come: Neighborhood newsletters help your clinic maximize new-patient flow seamlessly while optimizing operations and marketing efforts, ensuring resources are focused where they are most effective. 


Customized Offers 

Discounts on first visits, one-day-only promotions, and/or special pricing on popular treatments can strongly incentivize prospective patients to choose your dental team for their oral healthcare needs. 


Patient Success Stories and Testimonials

Incorporating impressive before-and-after patient photos and testimonials can profoundly impact clinic reputability. Seeing real-life examples of transformations following restorative, cosmetic, or periodontal dentistry can motivate potential patients to prioritize their smiles and reach out to your team.


Building Trust & Likeability

To build likeability with your ideal patients, newsletters should highlight the friendly, approachable nature of the dental team while honing in on your team’s unique value propositions.


Maintaining a consistent tone and voice that aligns with the practice’s branding is also important. Whether the tone is professional and informative, warm and reassuring, or a mix of both, consistency helps reinforce your practice identity. It also builds a level of comfort and trust with potential patients, as they come to know what to expect from your team before stepping foot in your practice.


Common͏͏ Neighborhood͏͏ Newsletter͏͏ Errors͏͏ To͏͏ Avoid͏͏

Understanding͏͏ which steps to avoid can͏͏ dramatically͏͏ increase͏͏ the͏͏ impact͏͏ and success of͏͏ your͏͏ neighborhood newsletter campaign. 


  • Lack͏͏ of͏͏ Clear͏͏ Targeting:͏͏ One͏͏ of͏͏ the͏͏ most͏͏ common͏͏ mistakes͏͏ in͏͏ direct͏͏ mail͏͏ for͏͏ dentists͏͏ is͏͏ not͏͏ having͏͏ a͏͏ clearly͏͏ defined͏͏ target͏͏ audience.͏͏ Patient͏͏ NEWS conducts͏͏ thorough͏͏ market͏͏ research͏͏ to͏͏ understand͏͏ your ideal͏͏ patient͏͏ demographics and targets them with high-quality, non-spammy monthly direct mail newsletters that feature beautiful imagery, tailored content that resonates, showing prospects that your practice cares. 


  • Overloading͏͏ with͏͏ Information:͏͏ Cramming͏͏ too͏͏ much͏͏ information͏͏ into͏͏ a͏͏ newsletter͏͏ can͏͏ overwhelm͏͏ readers͏͏ and͏͏ dilute͏͏ your͏͏ message.͏͏ Focus͏͏ on͏͏ a͏͏ few͏͏ key͏͏ messages͏͏ and use͏͏ clear͏͏, concise͏͏ language͏͏ to͏͏ make͏͏ the͏͏ copy͏͏ easy͏͏ to͏͏ read͏͏ and͏͏ digest.


  • Irregular Mailings:͏͏ Sporadic͏͏ mailings can͏͏ confuse͏͏ readers͏͏ and͏͏ reduce͏͏ the͏͏ impact͏͏ of͏͏ your͏͏ marketing͏͏ efforts.͏͏ Establish͏͏ and͏͏ adhere͏͏ to͏͏ a͏͏ monthly publishing͏͏ schedule so your practice͏͏ stays top of mind for potential patients͏͏ with dental tips, standout services, and more to build engagement. 


  • Neglecting͏͏ Design͏͏ Quality:͏͏ Not only do poorly designed͏͏ newsletters͏͏ not capture͏͏ the attention you want from potential patients, they can harm your reputation, brand image, and more. By working with a highly experienced and tenured dental marketing agency like Patient NEWS, your target patients will receive a high-quality, beautifully design͏͏ed large-format newsletter that stands out in mailboxes, uses modern photos and graphic design, and reflects your͏͏ practice's͏͏ professionalism. Using neuroscience findings, we utilize proven elements, including clear call-to-actions, ideal word counts, beautiful and modern imagery, and more to trigger a surge of neurological reactions that influence emotions and patient buying behaviors.


  • Failing͏͏ to͏͏ Track͏͏ Results:͏͏ Not͏͏ measuring͏͏ the͏͏ effectiveness͏͏ of͏͏ your͏͏ newsletters͏͏ can͏͏ lead͏͏ to͏͏ missed͏͏ opportunities͏͏ for͏͏ improvement.͏͏ By including tools such͏͏ as͏͏ QR codes and call tracking͏͏ numbers, your team can gain insights into response rates, conversion efforts, common obstacles your team faces, and more. 


Combining Neighborhood Newsletters with Digital Marketing to Attract New Patients


Not only can direct mail neighborhood newsletters engage, intrigue, and have a profound impact on potential patients, but when combined with strategic and cohesive digital marketing͏͏ efforts,͏͏ your͏͏ practice͏͏ can͏͏ create͏͏ a͏͏ comprehensive͏͏ approach͏͏ that͏͏ reaches͏͏ potential͏͏ patients͏͏ across͏͏ multiple͏͏ touchpoints,͏͏ increasing your new-patient numbers, production growth, and overall profitability.͏͏ 


Conclusion: The Production-Boosting Impact of Neighborhood Newsletters

Incorporating͏͏ neighborhood newsletters͏͏ into͏͏ your͏͏ dental practice's͏͏ marketing͏͏ strategy͏͏ is a proven way to transform͏͏ your production and profitability because they help you reach your ideal high-value new patients, stand out from your competition, increase trust and credibility with potential patients, and ultimately become the oral healthcare leader in your community. Stats show that 76% of consumers trust direct mail over digital communications when they want to make a purchasing decision, and neighborhood newsletters enable dental teams to meet new patients where they’re at while providing a trusted and proven marketing medium that converts!


That said, it’s important to keep in mind that not every neighborhood newsletter yields results. With years of proven experience in helping dentists stand out and grow, Patient NEWS has over three decades of experience in creating beautiful and memorable neighborhood newsletters that not only inform your target patients about your services and unique value propositions, but also build trust by positioning your practice as THE expert in your field. 


With proven methods, monthly mailings, beautiful designs, educational oral health information, dental patient buying behavior insights, in-depth campaign tracking methods, and telling metrics from our leading dental software, Practice ZEBRA, Patient NEWS enables dental teams to reach incredible levels of success. Connect with us today to learn more about how to reach your ideal patients, discover where they live, the services they’re interested in, how to help your team overcome common new-patient objections, fill your schedule, and so much more with our transformative and high-converting neighborhood newsletters!

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Joanne Bishop

Joanne Bishop

As Senior Vice President, Joanne has 25+ years of dental marketing and business development experience. She holds a Degree in Marketing Management/Strategic Marketing from York University and Advertising from Centennial College. She’s fired up about Patient NEWS and all the ways we can help dentists, DSOs and their teams STAND OUT & Grow!

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