eZ Online Scheduler: Increase Appointments & Avoid No-Shows!

A website’s request appointment form allows patients to submit their preferred appointment times and details, which your staff must review and manually schedule. This process can lead to delays and potential miscommunications. In contrast, an online booking system provides real-time availability, allowing patients to choose their preferred appointment slots instantly. They can often add comments, specific instructions, and insurance information upfront. This system not only enhances patient convenience but also streamlines your scheduling process, reduces administrative work, and minimizes the risk of errors. Investing in an online booking system improves overall efficiency, boosts patient satisfaction, and helps maintain a steady flow of appointments, ultimately supporting the growth of your practice.

Yes! You’ll receive an online booking link that can be easily embedded into your site, either in-line or as a pop-up. Customizations, such as button colors to match your website’s color scheme, are easily adjustable. In Practice ZEBRA, you will configure settings related to availability, the dental providers you want to include for online booking and appointment types. You also have the option to preview and test the scheduler before adding it to your site. For WebLift® customers, coordinating the addition of eZ Online Scheduler with your digital account manager is available to ensure a smooth integration.

Phone scheduling remains an important component of patient engagement and acquiring new patients. However, offering online scheduling alongside phone options can significantly enhance patient convenience. eZ Online Scheduler caters to those who prefer booking appointments directly from their phones – especially the younger generation.

Practices that use both methods often find success by making courtesy calls to those who have booked online. These calls can confirm appointments, prompt patients for any necessary paperwork, offer a warm welcome, provide additional assistance or directions, and build a positive relationship. This combination of online scheduling and personal follow-up maximizes patient satisfaction and trust.