Help Your Practice Thrive With Dental Communications Software That Boosts Marketing Results & Increases Patient Retention!

Our dedicated team of Account Managers is available to assist your team in understanding and utilizing our patient communication tools. They will provide comprehensive support, including initial setup, training for your team, and ongoing technical support. Patient NEWS also provides an online learning library with video tutorials and user guides to ensure that your practice can effectively and seamlessly integrate our software into your daily operations, maximizing the benefits for your practice and your patients.

The monthly set-it-and-forget-it eNewsletter is designed for busy practices that want to maintain consistent communication with their patients without the hassle of manual effort each month. Once set up, the tool will automatically send out a professionally crafted newsletter every month. This ensures you stay connected and keep your brand top-of-mind – all without needing to manually create or send emails every month. 

For clients who prefer more customization, we offer the flexibility to insert ads via images that let you highlight promotions or events, adding a personalized touch to your newsletters. The Custom Communications feature offers complete flexibility for clients who want to send personalized, on-demand email or text campaigns whenever necessary.

Absolutely! Studies show that patients appreciate receiving emails and eNewsletters from their dental team because these communications keep them informed and educated about their oral health. Regular, informative communications foster a sense of community and involvement and enhance brand allegiance as patients view your office as a dependable and credible source of health information. This continuous engagement helps deepen the relationship between patients and practice, encouraging ongoing interaction and reinforcing their trust in you.

From promotional emails and event invitations to product announcements, reactivation notes, use-it-or-lose-it benefits reminders, and team news, you can control who sees each message, the time at which it’s sent, and more.

Yes, our tracking feature allows you to see which recipients opened your email and clicked on links, providing valuable insights into engagement.

Follow best practices such as keeping your patient contact info updated, avoiding spammy content, and ensuring recipients have opted in to receive your emails. Our system provides real-time insights into the percentage of your patients who are missing critical contact information, such as email addresses or cell phone numbers, and if the information on file is invalid, enabling you to identify gaps, increase your reach, and boost your email marketing efforts.

Our system provides recipient lists for common groups, including all active patients, patients at risk of leaving (danger patients), patients without insurance, patients with unaccepted treatment, and more. This flexibility ensures you can tailor your communication to the right audience – whether it's for general updates or targeted campaigns.