REACTIVATION BOOSTER

Bring Inactive & At-Risk Patients Back With Reactivation Booster!

Don’t let patients slip through the cracks! Reactivation Booster targets patients who haven’t booked in 9+ months with thoughtful email and text reminders. Show them you care, reignite their interest, and fill your schedule!

A dashboard with a smiley face and a hand.

Re-engage inactive patients, boost bookings, and grow your revenue effortlessly with Reactivation Booster from Practice ZEBRA!

Take Action

Identify your at-risk “danger patients” and take action with targeted communications to improve retention.

Personalized Care Reminders

Send customized email and text messages to remind patients that your team cares about their oral health and motivate them to schedule their next visit.

Flexible Communication Preferences

Give patients control with easy opt-out options, allowing them to choose email over text or unsubscribe from reactivation messages while still receiving appointment reminders.

Intuitive Dashboard Management

Manage all communication settings and patient interactions via your Practice ZEBRA dashboard for streamlined control and efficiency.

Streamlined Re-Engagement

Automated patient re-engagement communications reduce the need for follow-ups while increasing your appointment bookings.

Gain In-Depth Metrics

Practice ZEBRA tracks key engagement metrics and provides insights to help you refine your strategy and maximize patient reactivation.

Did you know research shows that an incredible one-third of patients in the US don’t visit their dentist each year?

With Reactivation Booster, your team will receive reports that identify which patients haven’t received care in nine months or more, communication strategies that are proven to reactivate these “danger” patients, and ultimately boost your production and profitability!

Engage Lapsing Patients With Reminders That Are Personalized, Timely, & Effective

Strategic Timing & Cadence

Reconnect with patients before they’re lost to a competitor. A well-timed reminder can motivate patients to schedule an appointment, helping them reestablish their connection with your team. Automated emails and texts follow a 3X drip approach and are sent in sequence at 9, 10, and 12 months for effective re-engagement.

Visually Appealing Communications

Eye-catching designs and compelling content capture attention, helping convey the importance of dental care and encouraging patients to return to the practice. Our messaging incorporates the patient’s name, concise and impactful verbiage, a high-quality image, and a call to action to send them directly to appointment scheduling!

Customization For Maximum Engagement

Go beyond the professionally designed templates with full flexibility to adjust messaging and cadence, add custom incentives, and address patient pain points. Doing so helps drive higher engagement and boosts reactivation success!

Effortless Patient Re-Engagement

Reactivation Booster streamlines re-engagement by automating outreach, ensuring consistent and timely communication with minimal effort. This saves your team time and boosts patient retention by maintaining regular contact, leading to more reactivated appointments and increased revenue.

Monitor Campaign Effectiveness

Get detailed insights into when and how your patients interact with your reactivation campaign communications. Understanding this data enables you to optimize message content, timing, and delivery methods to increase patient participation and interest, improve the success rates of reactivation campaigns, and more.

Easy Setup For Immediate Results

Integrating seamlessly with your practice management software, Practice ZEBRA makes setup quick and hassle-free. Patient data trends and detailed reporting help identify “danger” patients, highlighting reactivation opportunities. With just a call to your Account Manager, activating the Reactivation Booster communication cadence is simple and ready to go!

FEATURED QUESTIONS

Frequently Asked Question

  • How Will Reactivation Booster Help Reengage Patients Who Avoid Dental Visits?

    Reactivation Booster sends automated "We miss you" and "It's been a while" messages based on patient inactivity, but these may not fully tackle the root causes of why some patients put off dental visits. To more effectively engage these patients, practices should consider combining Reactivation Booster with additional Patient NEWS and Practice ZEBRA tools. This will help ensure that communications addressing common concerns, such as fear and cost, reach patients and remind them that your team is there to provide the care they need to keep their oral and overall well-being strong. 


    Practices can also modify our Reactivation Booster templates to include custom messaging, promotions, or educational content, further enhancing outreach efforts to overcome patient resistance.

  • Does This Tool Support Short-Term Growth Or Long-Term Success?

    This specialized technology pays off in both the short and long run by improving retention rates, increasing revenue growth, and improving your clinic’s reputation. Regularly re-engaging overdue patients helps fill your schedule while also preventing dental issues from developing. Ongoing communications also let patients know you’re devoted to their best interests, helping ensure they choose you for their oral healthcare needs. 

  • How Does Implementing An Automated Reactivation Email/Text Campaign Benefit Staff Workload?

    Because this tool automatically sends reactivation messages based on patient inactivity, staff no longer need to manually track inactive patients or individually contact them. That said, it's essential to track engagement metrics, including open rates and responses, and to review various reports in Practice ZEBRA to uncover deeper issues and identify non-scheduled patients and those at risk of dropping off. Automated messages alone may not address underlying concerns like financial barriers or fear of dental visits. To enhance patient retention, it's crucial to combine Reactivation messages with personalized follow-ups and proactive strategies that tackle these challenges.

Get Started Today

Welcome to Patient NEWS! The first step in our process is to get to know each other a little better. With an initial 30-minute call, we will discuss your goals, and our solutions and see if we might be a good fit for your practice.


To determine the best digital or direct mail strategy, we layer in a comprehensive 24-page custom Reveal Report, regularly $795, now available to you at no charge! This includes a free live demo with Practice ZEBRA! Find out more in your free initial call.

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