RECALL REMINDERS
Keep Your Schedule Full & Prevent Hygiene Appointments From Slipping Through The Cracks
Help patients follow through with cleanings to help prevent oral health issues, boost retention rates, and avoid lost revenue with Recall Reminders from Practice ZEBRA. By automatically reminding patients to schedule, this feature keeps your schedule full, ensures consistent patient care, and strengthens patient loyalty to your practice.
Streamline Your Team’s Workload, Gain Insights Into Patient Response, & More With Recall Reminders
Positive & Influential Emails & Text Messages
Crafted to motivate action, our friendly, branded, and professional reminders encourage patients to schedule their hygiene appointments. The five-message cadence includes proactive reminders starting 30 days before their recall due date and reactive reminders up to 60 days after if a booking isn’t made. Addressing patients by name creates and fosters personal connection, and messages are sent when patients are most likely available, maximizing engagement.
Questions? Talk to our team
Support Marketing Success
Recall Reminders seamlessly integrate with your overall marketing strategy to boost patient engagement and retention. By keeping your practice at the forefront of patients' minds, you encourage timely bookings, minimize gaps in care, and ultimately drive revenue growth. These reminders are a valuable tool in your marketing toolbox, helping you maintain a steady flow of appointments and reduce reliance on last-minute scheduling efforts.
Questions? Talk to our team
Gain Insight Into Patient Responses
Track and analyze how patients engage with your reminders in real-time. Gain valuable insights into patient behaviors, including open rates, click-through rates, and scheduling patterns, to empower you to fine-tune your approach, optimize your messaging, and improve future campaigns. By understanding how patients respond, you can make data-driven decisions to enhance the effectiveness of your recall strategy and strengthen patient relationships.
Questions? Talk to our team
Track Your Hygiene Analytics
Easily monitor key performance indicators (KPIs) such as past-due hygiene patients, cancellations, no-shows, hygiene reappointments, and more. These analytics offer full visibility into the effectiveness of your recall strategy and enable you to make adjustments to improve results. Practice ZEBRA allows you to track these metrics across various timeframes, giving you actionable insights to optimize patient care, maximize revenue, and streamline office operations.
Questions? Talk to our team
Boost Efficiency With Automation
Reduce the need for manual follow-ups and help your team focus on patients who require extra attention. By automating the recall reminder process, every patient will be prompted on time, allowing your team to prioritize non-responsive or overdue patients. This reduces administrative stress and ensures patients don’t fall through the cracks, improving the patient experience and office efficiency.
Questions? Talk to our team
FEATURED QUESTIONS
Frequently Asked Question
How Do Recall Reminders Factor In Patient Privacy & Data Security?
Patient confidentiality and data protection are a top priority for our team. Practice ZEBRA software complies with all relevant data security regulations to ensure that patient information is handled securely. It uses encryption and secure data storage practices to protect all sensitive data.
Are Recall Reminders Customizable?
Yes! You can easily adjust the preferred method of communication (email/text), number of messages, frequency, templates, and more on Account Settings/Recall Reminders.
What If A Patient Doesn’t Respond To The Reminder?
Our system automatically sends additional follow-up messages until a hygiene appointment is booked up to 60 days past their recall due date. That said, despite best efforts, getting a response from some patients can sometimes be a challenge. If a patient doesn’t respond to your first or second reminder, a direct phone call can be an effective next step. Combining different communication strategies, including automated texts and emails, followed by personal phone calls, can significantly increase the chances of reaching patients and encouraging them to schedule appointments.
Get Started Today
Welcome to Patient NEWS! The first step in our process is to get to know each other a little better. With an initial 30-minute call, we will discuss your goals, and our solutions and see if we might be a good fit for your practice.
To determine the best digital or direct mail strategy, we layer in a comprehensive 24-page custom Reveal Report, regularly $795, now available to you at no charge! This includes a free live demo with Practice ZEBRA! Find out more in your free initial call.
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