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 Exclusively dental since 1993

Dental Marketing That Works

Attract and convert more qualified dental patients, increase production, and generate ROI for years to come with seamlessly branded digital and direct mail campaigns.

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For Dentists & DSOs that want to STAND OUT

Build Relationships

Get Results

Find Out How

We are real people. We get to know our clients, and with comprehensive research, together, we create campaigns that best position the practice to maximize new patient flow.

You’ll have an experienced, dedicated team of dental marketing professionals who care about your success, take care of the details, and deliver results.

  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
  • Increase Production. Get More New Patients. Improve Your Online Presence. Build Awareness. Retain Patients. Educate Patients. Enhance Your Reputation. Gain More Satisfied Patients. Feel Happier. 
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Stand Out & Unlock Production Growth for Your Dental Practice or DSO

Find Out How
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Hear what leading dentists have to say

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Grow Your Practice

Proven processes get results for Solo Dentists, Small Groups, Dental Consultants & DSOs

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Optimize Your Marketing Results

We are exclusively dental and have been for 30 years. Let us guide you through our discovery phase and share how we can help you hit your goals. It is our pleasure to work with successful dentists, consultants, and DSOs.


Marketing Program Design

We know every dental office is unique & can be differentiated. With us, you get flexible, customized digital & direct mail solutions that build awareness & make your practice STAND OUT in your market.


Campaign Management

We take pride in being a trusted and reliable partner for our clients. Your dedicated team loves what they do and will bring your campaigns to life for your brand – with transparent results in Practice ZEBRA.


 Latest News

Trending Articles

22 Apr, 2024
And how to fix them
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By Joanne Bishop 11 Apr, 2024
Effectively reach & engage quality patients After working with thousands of dentists and dental teams for the last 31+ years, we get it. As a dental entrepreneur, it’s hard to find time to devote to marketing. You’re handling patients, team morale and training, taking care of financials, managing cash flow, and the myriad of other priorities and interests that you have. You didn’t get into dentistry to mess with marketing … but we did. 😊 Dental practices need to elevate to compete. Practice marketing must stand out in a crowded marketplace. It must provide a superior experience for patients, consistently build brand awareness and authority, and elevate the expertise of the practice. This combination increases new patients, which, in turn, increases practice production, which improves practice security and value. The average dental practice has around 2,000 active patients, BUT 25% of those are lapsing out. That’s not necessarily a bad thing if you’re letting low-value patients drift away while you’re driving a good flow of quality new patients in (they have an average value of 1.5x-2x that of an active patient), as it means you can schedule quickly, which is what new patients want. Marketing must enlighten your audience about the benefits of your practice and the value your brand delivers. This strategy plays a pivotal role in increasing production and building a positive brand image. The team at Patient NEWS ® is constantly modernizing dental marketing in simple and repeatable ways to help practices acquire new patients and maximize ROI. We help our clients overcome the overwhelm and frustration of trying to figure out what marketing should be in play by providing proven and simplified processes that help dentists and their teams succeed. Here are a baker’s dozen (13) dental marketing aspects to consider to boost lead generation, new patient scheduling, and case acceptance. Upgrade your website design. Visit your site on desktop and mobile and see for yourself what the new patient experience is like. Better yet, call our team and request a free web audit to find out how you rank across all digital platforms! Optimize for local search. There are a few keywords that really matter for dentists. Make sure you rank for them. Support conversion with Google Ads. Capture interested patients at search. Optimize your Google Business Profile. This is easy, yet many dental offices don’t do it. We include this as part of our website product offering and can help you if you’re unsure. Create relevant, engaging, informative content that your ideal new patient and target audience will respond to. Write at a Grade 5 level, avoid including too much jargon, and ensure you highlight your competitive advantages. Ask for reviews. Our Review BOOSTER reputation tool is the best (yes, we’re biased), and we include relevant oral health information that stands out with patients and creates reciprocity! Respond to those reviews. Read your reviews at weekly huddles to boost staff morale and confidence in service, as well as identify areas for improvement. Never engage with negative reviews online; acknowledge and redirect them to contact you to sort out the situation. Offer distinct value-add for new patients. No one really wants to discount, but you need that “thing” that will make new patients pick up the phone. And then – bonus tip – just answer the phone live! Please. Communicate with patients by email and mail (the only way to reach 100% of patients). Monthly email newsletters keep your name visible, but quarterly newsletters mailed to patient homes really make your practice stand out. When was the last time you received a value-added, well-written, great piece of content from a provider you use? Trust us – this one is a no-brainer for every dental practice that wants to increase elective services, big-ticket services, and referrals. Promote patient referrals. Ask every new patient if they have other people in their household who need a new dentist. Remind patients that you accept and appreciate referrals in every communication. Direct mail. It’s not all the same. Create a neighborhood newsletter campaign to build awareness, establish your practice as “the” expert in the area, and draw in more quality new patients. They work better than postcards – by far. Be consistent, track results, and do more of what’s working. If it ain’t broke…. Spring cleaning! It’s time to shake it up. Open your eyes when you physically walk into your practice. Before you approach the door, does the walkway look good? Does the office look and feel clean, fresh, and welcoming? Is the décor a little outdated or dark? Are the staff dressed to win, smiling, and happy? Sit in a treatment chair and look up. Flies in the light fixtures? It’s spring! You want your dental marketing campaigns to maintain your professional persona while working to attract quality new patients, retain and educate active patients, and grow practice production. The team at Patient NEWS has a myriad of options to help you achieve your goals. Start with a free discovery call and find out more. Every successful dentist we’ve ever met has always been open to finding out all they can about their market area and growth opportunities. Our discovery process offers SO MUCH VALUE – and it’s totally FREE. Go for it! Schedule a convenient time here . We can help with it all! (888) 377-2404 !
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By Joanne Bishop 11 Apr, 2024
In 2023, Patient NEWS ® clients gained 25% MORE new patients than industry average! 25% MORE! Congratulations to our amazing, dedicated, growth-oriented clients and the Patient NEWS team that supported them to help make this happen. It’s a 100% team effort! It starts with dentists and their teams who are open-minded, curious, enthusiastic, committed to growth, and follow expert recommendations for continuous improvements. It’s followed by consistent campaign execution that’s suited to the competitive level of the market and the goals of the practice. Proactive, high-quality, targeted direct mail; high-converting, well-designed websites with appropriate SEO efforts; targeted paid media; insightful results tracking; and regular program reviews for continuous improvement. SCHEDULE A CALL TO DISCUSS YOUR NEW PATIENT GOALS FOR 2024 Finding effective and advanced strategies to drive interest from your ideal new patients living in your service area is of primary importance to dental offices that want to grow and succeed. Right now, dental offices have a unique opportunity to hit new patient and production goals with a few fairly simple strategies. According to Dental Products Report, to sustain an established patient base, a practice needs to increase its number of new patients by 10-15% annually, year over year. When the practice is looking for growth, additional new patient flow will be required. The key to acquiring a healthy flow of quality new patients is consistency and effective execution – from content development to deployment to inbound call handling and scheduling at the practice. DIRECT MAIL One of the best, non-spammy methods dental offices use to get more quality new patients is to write and mail content their ideal patient would want to read. Read is the keyword here, not scan. Providing value-added content unlocks a whole new level of effective new-patient acquisition. Here’s another stat: In a review of our newer clients that launched a neighborhood newsletter campaign between 6 and 12 months ago, the average projected ROI is 7.5:1 – within 6 to 12 months! That’s impressive. Mail monthly to precisely targeted homes Include content that resonates with your audience and makes your practice stand out Answer the phone/remove barriers to convenient scheduling! WEBSITE CAMPAIGNS You want your website to focus on converting patients. It needs to be fast and efficient. That means making sure that it functions in a mobile view. (We all know how painful it is to visit a website and find that the phone number isn’t clickable!) It must also help patients find and get what they are interested in – quickly. That means fast-loading pages and easy-to-understand navigation. If you’re using an online scheduler, make sure it’s set up to get new patients that convenient appointment they want without hassle. The ROI for our clients’ new website campaigns launched in the last 6 to 12 months came in at 37:1. Fantastic. Have fast page load times, don’t forget the mobile experience, and watch for scheduling barriers People don’t like change, so know this and use anticipated navigation for desktop and mobile (hamburger menus on desktop might look cool, but desktop users then have to “figure it out”) Ensure you’re ranking for the search terms people are searching! So, is a 7:1 ROI any good? If you bought a house for $200,000 and now it’s worth $300,000, ROI would be 50%, or what we’d call a 1.5:1 return. The actual average goal for real estate ROI is 10%, and stocks are at 7%. So, when we say direct mail ROI averages 7:1, in relation to that real estate investment of $200,000, you would expect to generate production of $1.4 million. That’s pretty good when you compare it to that house that gained 50% and delivered $300,000! Also, when we say 7:1 ROI, that’s based on actual new patient value and a one-year expected spend, which is based on actual historical data. We’re not making this up! And that figure DOESN’T include what those patients will spend over their lifetime with the practice! When implemented correctly, direct mail and website campaigns generate great results – and the proof is there. Users of Patient NEWS marketing services in 2023 realized 25% more new patients than the average dental practice. Over time, this adds up to big bucks and more profit as this level of growth can be fit into existing overhead! C’mon! Call our team now and book a consult to find out how you can gain market share for your practice in 2024. (888) 377-2404 ! Read what some of our amazing clients have to say: Direct Mail for The Practice Whisperer: “Direct mail is the most consistent marketing type. Most failure comes from internal system failures – phone conversion, patient experience, treatment diagnosis and acceptance, and collections. I’ve worked with Patient NEWS since 2020 for both of my practices and can attest to the effectiveness of their proven systems, which truly help dental offices realize highly successful results from their direct mail campaigns.” – Dr. Travis Campbell, 10:1 ROI Website/Direct Mail Combo for Northern Peaks: “We love Patient NEWS! We have had a great experience, first with their newsletters and now our website. Everyone we have worked with is excellent, from the design team to our account managers. So glad we found them!” – Dr. Emerson Godbolt, 39:1 web/8.9:1 print/overall 17:1 ROI The Bentist, with 15 million followers on TikTok, chose Patient NEWS to produce his website campaign: “Patient NEWS allowed me to have a system that captures prospective patients, gets them in the office, and gives us the necessary data to navigate our growth into the future. Highly recommend.” – Dr. Ben Winters Powerhouse Dental VIP: “I know what I want. Quality patients, revenue generation, and relevant information about practice metrics. Patient NEWS delivered all three.” – Dr. Hazel Glasper, Revive Dental Don’t wait. Don’t freeze. Get on a call with the team at Patient NEWS and grow your market share and practice production with dental marketing that works! And great service! We can help with it all! (888) 377-2404 !
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