Female dentist reviews dental intel from Practice ZEBRA on Apple desktop computer

Dental Intel To Help You Create The Best Patient Experience Ever

Grow your practice and enhance the journey to increase loyalty

Does your dental office have a smart, automated system in place to track everything that is happening? Or, are you trying to monitor things the old-fashioned way and finding it just isn’t working? With dental intel from Practice ZEBRA, you and your team can concentrate on the task at hand while it collects true data – behind the scenes – for you.

Practice ZEBRA reveals how your practice is operating and facilitating the patient Journey, including:

Call conversion data
Production data – per year, per month, per day, per patient
New-patient acquisition data
Digital presence data.

“There are so many useful tools in Practice ZEBRA’s dashboard – all in one place.” – Dr. Jason Monroe

Identify gaps at your practice to make improvements

Practice ZEBRA, Patient NEWS’ practice and marketing intelligence tool, effectively monitors all five phases of the patient journey by connecting to your practice management software. It gives you black and white clarity into how your team is performing at fostering exceptional patient experiences at your practice, even before patients arrive.

Identify gaps at your practice to make improvements

The Patient Journey

Practice Awareness

Consumers need to know you`re there

Prectice Identity
Direct Mail
Paid Google/Facebook
Adwords/SEO/Community Events
Neighborhood Newsletters & Post cards
Word-Of-Mouth

Patient Research

Make it easy for patients to find what they need

Up-To-Date Website
Positive Reviews & Reputation Management
Directory Listing
Remarketing/Display Advertising
Blogs/Content
Social Media

Buying Decision & Conversion

One chance to WOW your new patient

Call Tracking & Recording
Call Scoring & Analytics
Telephone Training
Website Tracking & Conversion Pages
New-Patient Scheduling Blocks
New-Patient Brochures

Patient Experience

Consumers want superior service

Patient Newsletters
Electronic Communications
Email Newsletters
Referral Campaigns
Reactivation Campaigns
Scheduling
Patient Loyalty Campaigns

Advocacy & Practice Growth

Patients become loyal advocates and practice growth drivers

Friend & Family Referrals
More Positive Online Reviews
Event Promotions
Referral Campaigns
Community Involvement
Patient Surveys

Dental receptionist greets father and young daughter at the front desk

The better their experience, the more likely they are to write positive reviews and become advocates – referring friends and family to you. This makes them more valuable to your practice and opens the door to exponential growth. This results in a loyalty loop which can be experienced repeatedly. When you have happy and satisfied patients, they come back, and they refer. They accept treatment, and they add production value. You want to nourish your patient relationships. We all know that relationships take work! Ask for referrals. Ask for reviews.

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Get all the details on your existing patients

Patient reports from Practice ZEBRA show active patient counts and percentage of active patients scheduled

In the Patients section of Practice ZEBRA, you can see what your patients-of-record mean to your practice. You get easy-to-understand vital metrics that include…

Active and new-patient counts
Patient value
Visits by month
Production by month
Scheduling
Patient information card
Active patient map – see where your active patients are coming from.

Practice ZEBRA pie chart illustrates dental patient production by generation and total number of active patients

Practice ZEBRA reveals your metrics and trends so you can make more-informed decisions and take action to make sure patients stay patients.

How’s your flow of new patients?

Data from Practice ZEBRA's New Patients page highlights acquisition numbers, scheduling rate, and monthly production

This is where you’ll gain all the insights you need into the patients who are new arrivals as well as those who have been reactivated. You’ll get similar metrics as the Patients section.

Also, this area highlights how your dental marketing campaigns are performing as they relate to attracting new patients and production figures. You learn which channels are making the most positive impact on your practice, which also is an important factor in the development of your marketing plan.

Free demo

Reports that bring urgent information to your attention

Once you can see your data, you can take action to improve it. Practice ZEBRA delivers critical reports including:

Practice ZEBRA data that shows total number of new and lost patients as well as patient production by month

Non-scheduled patients
Top-value patients
Danger patients (patients without activity in the last nine months)
Lost patients (patients without activity in the most recent 24 months)
Invalid emails
Cell phone reports
Patient demographics
And more!

Millennial with pink-colored dress shirt speaks to dental office on her cell phone

By reviewing and understanding these reports, their data will help you put more effective marketing campaigns in motion, strengthen patient communication, and structuring call blitzes targeting patients at risk of disappearing for good. It’s these focused efforts that will demonstrate that your practice cares about all of your patients and is committed to making improvements.

Detailed call conversion data to make the most of each interaction

Screenshot of call conversion metrics in Practice ZEBRA's dental intel platform

Practice intelligence gives you a clear picture of what’s happening at the front desk. No longer do you have to track information manually or rely on anecdotes. You’ll know…

Well-dressed receptionist with metallic headpiece speaks to a dental patient over the phone

which campaigns are generating calls and when
how many calls aren’t answered and which ones go to voicemail
who on your team is an all-star call handler
who on your team could improve with some continuing education support
…and more..

Can you envision having this kind of data at your fingertips? Just think of how it can help with patient acquisition and retention efforts. It’s the kind of digital report card that will enable you to make more-effective marketing decisions. You will also spot training opportunities so your team can convert with ease.

Screenshot of Practice ZEBRA's call scoring team performance metrics

If your team could use assistance with handling calls, our comprehensive Phone Power training program will give them a solid foundation upon which to build their excellence.

Zebra with fiery eyes emerges from the shadows

With Practice ZEBRA, you’ll have the software for dentists to improve dental practice security, increase dental practice value, and ensure patients get a picture-perfect experience each item they interact with your team.

We encourage you to give Practice ZEBRA a risk-free trial today. Find out why hundreds of successful practice owners like you have tapped into this game-changing dental intel.
Free demo

Your Questions Answered

Open FAQs To Read Frequently Asked Questions About Practice Intelligence

Or better yet, call us at
888-377-2404 & talk to a real person!

FAQ

What is the patient journey? Why is it essential to dentists for dental marketing?

It’s the experience your patients have with your practice at every touchpoint (Awareness, Research, Consideration, Active Patient Experience, and Advocacy). Your COVID recovery goals will inform your communication strategy through these phases. Equal weighting or more focused at various phases.

When that patient calls the office, how can a dentist help make sure that experience is awesome and more appointments are booked?

It starts with data. Do you know the percentage of calls you receive that are answered live vs. going to voicemail? How many calls convert to an appointment or even better, multiple appointments? Using our dental intel, you get answers to these questions and many more. Also, be sure to track and listen to calls, look at the call scores of your team, and use well-defined scripts.

You’ve made references to Practice ZEBRA. In a nutshell, what does it do?

There are four key components. Practice intelligence (aka dental intel), marketing intelligence, marketing automation (includes things like dental appointment reminders, dental office review tools, dental membership plan promotion, email newsletters, and templates) and call tracking and scoring.

Will dental intel from Practice ZEBRA make my life easier at the practice?

If you want to make calculated business decisions, cut out guesswork, and free up time to care for patients and get through other daily tasks – and perform more of the dentistry you love – then yes. Once connected, it won’t be long before you get the real-time numbers to begin building your practice and reaching – or surpassing – your production goals.

Top Blogs From Our Dental Marketing

Centralize Group Marketing To Increase Practice Value!

Dental Intel To Help You Create The Best Patient Experience Ever

Grow your practice and enhance the journey to increase loyalty

FREE DEMO

Practice ZEBRA reveals how your practice is operating and facilitating the patient Journey, including:

Identify gaps at your practice to make improvements

Identify gaps at your practice to make improvements

The Patient Journey

Practice Awareness

Consumers need to know you`re there

Patient Research

Make it easy for patients to find what they need

Buying Decision & Conversion

One chance to WOW your new patient

Patient Experience

Consumers want superior service

Advocacy & Practice Growth

Patients become loyal advocates and practice growth drivers

Get all the details on your existing patients

How’s your flow of new patients?

Reports that bring urgent information to your attention

Detailed call conversion data to make the most of each interaction

Your Questions Answered

FAQ

Top Blogs From Our Dental Marketing

Centralize Group Marketing To Increase Practice Value!

4 Critical Areas Of Your Online Footprint

Find Out How The Top 10% Of Dentists Do It!

Size Matters For Dental Marketing Success

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